Introducing North End Rewards

Thank you for choosing our dealership for your recent purchase. We know you have many choices when it comes to purchasing a vehicle, and I would like to thank you for placing your trust and confidence with us.

Though the purchase of your vehicle is now complete, our commitment to you has only just begun. Our mission is to develop long lasting relationships with each of our customers by providing positively unique and memorable sales and service experiences. It is this mission and never ending goal of being different that led us to develop North End Rewards.

As a North End Rewards member, you are invited to enjoy exclusive benefits at our dealerships. In addition, your North End Rewards key tag and card are your VIP passes to exclusive savings all around the greater Lunenburg area.

Your exclusive benefits allow you to save BIG on your next vehicle, enjoy convenient service advantages, receive exclusive discounts when shopping at local merchants, and much more. I invite you to take a few moments to read your membership handbook and learn more about the exciting benefits waiting for you.

I trust you will find North End Rewards a refreshing and rewarding program. It is our way of thanking you for your continued loyalty.

Your Key To Exclusive Savings

Present your North End Rewards key tag or card every time you make a qualified purchase and earn 10% in points toward the purchase of your next new or preowned vehicle. Qualified purchases include service, parts, body shop, detailing, and accessories. Each point earned is equal to one dollar in future savings. Save up to $1,000 in your vehicle earnings account. Plus, each point you earn is redeemable for up to five years from the date you earn it. It’s that easy!

Your North End Rewards membership is valid for seven years or until vehicle is sold, which ever occurs first.

When it’s time for your next vehicle purchase, simply present your North End Rewards key tag, and we will deduct your total balance off the price of the new or pre-owned vehicle of your choice! Plus, your points are over and above any manufacturer’s discount or incentive!

Your earnings are fully transferable to friends and family members at any time. Likewise, if you prefer, at the time of your next vehicle purchase you can even donate the cash equivalent of your earnings to your favorite charity!

Should you lose your keys, instructions on your North End Rewards key tag will assist in their safe return to you. Just another reason to keep your key tag on your key ring at all times.

Register today! Simply provide your email address to your sales consultant today to take advantage of this valuable service.

Program does not cover replacement cost of keys if they are not returned.

Throughout the year, we plan numerous contests and promotions for our customers. It is our special way of saying thank you for swiping your North End Rewards key tag or card in our service department. Simply remember to swipe to qualify for our current promotion and then check out your personal message printed on your receipt. It’s that easy!

As a North End Rewards member, enjoy your very own exclusive travel concierge service. This assists you in booking any type of travel arrangement from airfare to cruises, vacation packages to honeymoons and anything in between.

To book your next travel adventure, call 1-888-732-7291. Please provide your concierge with your account number located on the back of your membership key tag or card.

Here Is How It Works…

1. Call toll free 1-888-732-7291 Monday through Friday, 9:30 a.m.- 6:30 p.m. EST.

2. Notify your concierge that you are a member of the North End Rewards program and let them do the work.

3. Inform your personal Travel Rewards Concierge of your desired destination and method of travel.

4. When you are ready to book, simply provide your personal travel concierge with a major credit card and your membership number located on the back of your North End Rewards key tag.

5. Your tickets and itinerary will be sent via e-mail or certified mail.

*Booking and fares may be based on availability.

Earning Points Is Fast & Easy

Present your key tag or card at every visit to earn 10% of each dollar you spend toward free gift certificates and future vehicle purchases!

Simply swipe your North End Rewards key tag or card the first time, and we will award you with an additional $50 in Bonus Points!

Adding an extended service contract is a great way to guarantee your peace of mind and protect your investment. North End Rewards members who choose the added protection of any extended warranty will receive an additional $100 in Bonus Points...on the spot!

From interior spills to damaging acid rain, Resistall products can help make taking care of your vehicle’s appearance easier and stress free. Plus, when you purchase one of these protection packages you will receive $25 in Bonus Points.

If you choose the option of a GAP insurance policy, you will receive $25 in Bonus Points.

Check our social media feeds for updates on members-only promotions. Members who share a photo on Facebook of them with their redemption check will receive $25 in Bonus Points.

See your sales consultant for bonus details.

When you purchase a vehicle, you will be invited to one of our New Owner Clinics. Let us answer your questions, provide you with important information, and introduce you to members of our service team. Plus, present your North End Rewards key tag or card, and we’ll award you with $50 in Bonus Points.

If you purchase any accessories at the time of your vehicle purchase we will award you $25 in Bonus Points!

Earn $5 in Bonus Points when your vehicle is in for any warranty service visit.

Following the factory maintenance schedule of your vehicle is essential to its optimal performance, especially after the warranty ends. To thank you for maintaining your vehicle’s condition, we will award you 10% plus an additional $25 in Bonus Points for each of these visits.

See certificates in the front of your handbook for the intervals and bonus amounts.

As a North End Rewards member when your enrolled vehicle’s mileage exceeds 100,000 miles, we will award you with $25 in extra Bonus Points, plus your 10% for any service visit totaling $200 or more.

See your service advisor for details.

Rewards members may present their Wild Card Bonus certificate at any service visit to earn an additional 10% in Bonus Points! When you are ready, simply present the completed certificate to your service advisor, and you will turn 10% in earnings into 20% on the spot!

Cannot be applied with any other bonuses or promotions.

In addition to your 10%, you will have $50 in Bonus Points added to your North End Rewards account when you buy a complete set of four new tires from our dealership. We offer a wide selection of competitively priced tires. See your service advisor for a custom quote.

If you have enjoyed your experience with us and are delighted with your vehicle… tell someone!

In return, you will receive $100 in Bonus Points for EVERY new customer you refer who purchases a vehicle from our dealership. Plus, your referral will receive $50 in Bonus Points in their new account if they present the certificate prior to delivery of their new vehicle.

Here is how it works…

1) Call and tell your sales consultant that you are sending a referral.

2) Complete and have your referral present one of the Friends & Family Referral Bonus Certificates from your handbook prior to vehicle purchase.

3) Fifteen days following the completed sale of the vehicle, visit NorthEndMazda.com or NorthEndSubaru.com to verify your updated North End Rewards balance.

In order for either party to receive bonus, referred customer must purchase a vehicle and present sales consultant with a completed certificate prior to vehicle delivery.

Exclusive Member Benefits

Your first lube, oil, and filter change is on us! Simply schedule your appointment in advance and when you arrive, present your membership key tag or card. It’s that easy!

We understand your time is limited. North End Rewards members are invited to take advantage of our convenient priority service scheduling. Simply identify yourself as a North End Rewards member when scheduling your appointment.

Keep your vehicle looking as clean as it did the day you took delivery of it. North End Rewards members can request a complimentary car wash during any scheduled service appointment!

See a service advisor for details.

We want to make your service visit as convenient as possible. That’s why all North End Rewards members are invited to reserve a complimentary loaner vehicle with any major repair. Please contact your service advisor in advance to reserve your loaner vehicle.

See service advisor for additional details.

Request our FREE multi-point inspection during any scheduled service appointment. Simply present your North End Rewards key tag or card to your service advisor to take advantage of this FREE service.

If you have served in the military or are a first responder we invite you to enjoy 10% off parts and labor when servicing your vehicle at our dealership locations, Monday through Friday.

Must present valid identification.

As a special offer, senior citizens will receive an additional 10% discount on parts and labor when they schedule their visits on Monday through Friday.

North End Rewards members enjoy added protection against minor damage and excess mileage when you trade-in or renew a lease on a vehicle from our dealership – up to a $100 value!

Ask your product advisor for details. Must purchase a new vehicle to get credit.

We offer the lowest prices on new vehicles – guaranteed! If within three days or 300 miles (whichever comes first) you find a better price on the same vehicle, we will pay you the difference in North End Rewards points!

Your FREE Gifts Are Just A Swipe Away!

North End Rewards Gift Certificates

To congratulate you for reaching certain point intervals in your account, you will earn gift certificates redeemable in our service department. When you reach these point levels in your account, you will automatically qualify to receive the gift certificate for the corresponding gift.

To redeem, simply present your gift certificate to your service advisor at drop off.

The best part is no points are subtracted from your account for redeeming your certificates. They are simply, our gifts to you!

Your FREE Reward

Minimum Point Balance Reward
250 $25 Gift Certificate
Towards any Parts & Service
500 $50 Gift Certificate
Towards any Parts & Service
750 White Glove Detail
1,000 $100 Gift Certificate
Towards any Parts & Service

*For complete program rules, please refer to your membership handbook. Award certificates have no cash value and cannot be redeemed for cash. They are not transferable in any way. If they are lost or stolen they will not be replaced. All reward certificates expire within 270 days from date of issue and will be void if not redeemed. We reserve the right to cancel this program at any time without prior written notice. Prize selection is subject to change at any time.


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